Privacy Policy

Last Updated: September 16th, 2024

Introduction:

Welcome to Niorun Studios (“Provider,” “us,” or “we”). Your privacy matters and this policy outlines how we handle your information across the Niorun Studios XR platform, including related games, websites, and services (collectively, the “Services”). This policy applies solely to information collected through our Site and Services.

User Agreement:

This Privacy Policy is a binding agreement between you (“User” or “you”) and Niorun Studios. By using the Services, you agree to the terms outlined herein. If you’re representing a business or entity, ensure you have the authority to bind it to this agreement.

Changes to Policy:

We may update this Privacy Policy. We’ll notify you of changes through our Services, so please stay informed. Your continued use of post-modifications signals your acceptance of the updated policy.

Types of Information We Collect:

When using the Services, you provide information, including:

  • Identifiers: Email address, Meta, or Steam usernames, VR hardware, and device identifiers.
  • Geographic Information: Your country or global descriptors.
  • User Details: Survey responses regarding our products, promotions, and beta testing.
  • Network Activity: Gameplay stats, login activity, crash reports, and more.
  • Commercial Information: VR hardware and platform types.
  • Support Information: Name, Email address, and issue details.

Online Participation:

In online games, your profile, gameplay, and statistics might be visible to others. We may record these for enforcing Service terms. We do not knowingly collect personal information from children under 13. Parents concerned about unintentional data collection from under-13s can contact us.

 

Protection of Children’s Information:

For children over 13, parents are urged to guide them about online safety, instructing them not to share personal details without parental permission. Familiarity with parental controls on devices is recommended.

 

How We Use Information:

Primarily, we use your information to provide Services, enhance their operation, analyze usage stats, and improve our offerings. Usernames and contact info may be used for updates, marketing, and administrative notices.

 

Sharing of Information:

We may share information with affiliates, service providers, and employees for Service provision, success, and advertising. We don’t sell your info. Lawful situations may require sharing.

 

Miscellaneous:

Please note that sharing personal information voluntarily in the Services (e.g., through chat functions) or on our social media pages may lead to its collection and utilization by third parties. This could result in unsolicited messages, including unwanted spam, from third parties. These activities are beyond our control, and this Policy does not extend to such information.

This Site may feature links to external websites. Third-party websites accessible through this Site maintain their own privacy policies and practices for data collection, use, and disclosure. To understand these practices, please refer to each third-party website’s privacy policy. We do not govern or assume responsibility for the policies or actions of third parties.

If you have any questions, concerns, or inquiries about our Privacy Policy, the use of your personal information, or our privacy practices, please reach out to us using the contact details provided in the Contact Us section below.

 

Data Privacy Requests:

We believe in granting you the power to access and modify the personal information we’ve gathered about you. We encourage you to promptly update your details if there are changes. You can also request the deletion of your personal information, and there are additional rights detailed below. In certain situations, you may have the right to:

 

  1. Ask for disclosure of the personal information we collect, use, or disclose, along with details about our data practices.
  2. Request the deletion of the personal information we’ve collected about you.
  3. Be free from discrimination for exercising the right to know or request deletion.
  4. Request the correction of any inaccuracies in your personal information.
  5. Ask us to stop processing your personal information.

 

To make a request, please contact us using the Email address provided in the Contact Us section below. To ensure the security of your request, we’ll need to verify your identity. Only you or someone legally authorized by you can make a request related to your personal information. If you designate an authorized agent, they must provide enough information for us to reasonably verify their authorization to act on your behalf.

If you have privacy-related complaints, kindly reach out to us using the contact details in the Contact Us section. You also retain the right to file a complaint with your national data protection authority.

Deletion of User Information:

Data Privacy Requests:

If you have any questions, concerns, or would like to exercise your rights regarding your personal information, including requesting the deletion of your data, please follow the guidelines below:

  • How to Make a Request: To initiate a request for the deletion of your personal information, please send an email to admin@niorunstudios.com
  • Identity Verification: To ensure the security of your request, we will need to verify your identity. Only you or a legally authorized representative can make requests related to your personal information.
  • Response Time: We commit to processing your request within 30 (Thirty) days of receiving it.

For any inquiries related to your privacy or the use of your personal information, please contact us using the information provided in the “Contacting Us” section below.

We appreciate your commitment to data privacy, and we aim to handle your requests promptly and in accordance with applicable data protection laws.

Changes and Amendments:

We may modify this Policy; updates will be effective immediately. Your continued use after updates signals consent unless stated otherwise.

Acceptance of this Policy:

By accessing our Services, you agree to this Policy. If not, refrain from using the Services.

Contacting Us:

For questions, concerns, or to exercise your rights, contact us at:

  • Email: office@niorunstudios.com
  • Address: Biberstraße 10/13, 1010 Wien

We aim to resolve issues promptly and honor your rights within applicable data protection laws.